Probably the last time I'll ever use great clips staff and stylist were okay but Everytime go here everyone is in a rush and they don't take the time listen to what I want.... Like today I wanted to have my hair thinned out a bit and layered the stylist said pretty much no and it seemed like the only reason why she said no was because it was busy... She didnt take the time to consult and it is not the greatest hair cut
Had a great experience. Megan listened to what I needed and gave me a quick cut! Thank you
Take my children here. Staff is generally nice and haven't completely screwed anything up.
Use online check in! This location is good, but almost always busy. Wait times can be long, if you use the online check in, it's much, much better.
I requested a trim with some layering here a while ago and the lady insisted she use a razor. I was skeptical, but she assured me nothing would go wrong. Midway through she paused for a while then said "You know the back is much shorter than the front. Would you like me to make them even?". I had not noticed any difference, so I figured there would not be much taken off. She proceeded to cut no less than FOUR inches off of my hair!!! I was beyond stunned. I felt horrible for many months about this ugly very short hair disaster. Recently, I hurt my shoulder, making blow drying difficult. So I returned to this Great Clips to have them just blow my hair dry. I insisted that the woman should not style it whatsoever. Just drying it was all I requested. I communicated that consistently and clearly, and that's what she did. She hadn't used a brush and dryer combo technique. Just blew the dryer at my hair from the side and loosened my hair with her other hand as she went. It was still pretty messy looking when she finished, which was fine with me. However, she charged me $48 for a 'long hair style!', saying that was the lowest amount she could charge for a basic blow dry. She even asked her manager what to charge if she didn't style it and only blew it dry, looking at the computer mildly confused. The manager told her to charge me the $48. As I paid this crazy price, I asked her how much other services were. It turns out if she had washed it herself and blown it dry it would have been less than half that price. THIS MAKES NO SENSE!!! I told her so. Again, I was gobsmacked by the abject disregard for ethical and moral correctness in their service. The lady who accidentally lobbed off four extra inches STILL works there. Unbelievable.
I can't give a higher rating though because they never ask me to check out my kids hair before they get down and I've found problems after I've gotten home this way. It's frustrating enough for me to want to look elsewhere.
Great Clips is a US Hair Care Studio based in Chaska, Minnesota. Great Clips is located at 206 Pioneer Trail, Chaska, MN 55318, USA.
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