I purchased three large book shelves in a gray color. Less than a year into owning them the knots in the wood were seeping thorugh causing brown spots (2-4" wide) all over the pieces. When I called them in Jan. they did tell me that it would be June until they could get to them. I happily waited. At time of pick up in June, the owner refused come into my home to help me load shelves into trailer. There was NO notice of this what so ever, even though he got very irritated with me saying "I was told." I managed to get all shelves out and helped to load and was told a 2 week lead time to repaint. After 4 weeks, I inquired and was told humidity was an issue. I inquired at 6 weeks and got this FB Message: "Hi Kate, I'm working on them now. I understand and appreciate your patience. I hope you can also understand that I can't put a higher priority on these shelves than the work I had in front of yours. But I am working hard to get them done and looking nice. I had 23 pieces of furniture ahead of yours when I picked them up and honestly, our policy is all sales are final so the fact that I agreed to fix them is not something I typically do. Old, previously owned furniture and how it reacts to new finishes is unpredictable for many reasons which is why we our policy is what it is and why our prices are extremely reasonable. I'll actually be losing money on these when all is said and done and I'm just asking for sensitivity when factoring that in. Also, I've been almost completely shut down for the past three weeks because of the humidity - it compromises the durability of my finishes. And when I am able to work, drying and curing times are more than double. Thanks for your patience. The boxes are done and depending on the weather, the actual shelves should be done early next week." So, just know that they did me a favor, they sell all pieces AS IS, and that in my personal experience, service is something that I should of felt lucky to have gotten. It took over 8 weeks to get them back, I always had to inquire to get an answer and now that I have them back, the finish has a strange texture to it. Overall, it was a poor experience and I won't go back.
If your looking for that what the you though you didn't need..... take the trip you will enjoy the find.
Love this store so much! The furniture and accessories are amazing. The owners and employees truly enhance the beauty of every piece! They are in a league all their own and I have a feeling we will see much more of CJC in the future!
Really fun class
Love this place! I always find the most wonderful treasures there and the staff is so helpful. The classes are truly unique and thoughtful, I always learn so much.
Carver Junk Company is a US Furniture Store based in Chaska, Minnesota. Carver Junk Company is located at 206 N Chestnut St, Chaska, MN 55318, USA.
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